What is internal corporate social responsibility (ICSR)? It refers to the initiatives that companies take to fulfill and improve organizational fairness, happiness and employee health, to ensure work safety, employee growth and development. Some researches show that based on the principle of reciprocity and exchange, employees work harder to reward companies when they perceive that those gratify their relevant needs.

What will you learn?

• What is the mission of the internal corporate social responsibility?
• How does Jeronimo Martins (Portugal and Poland) address the negative impacts of the turbulent times in the framework of ICSR?
• What aspects to consider when designing and embedding ICSR in a company culture? What programs and initiatives to launch?
• How do companies benefit from having ICSR programs?
• What is the main driver for ICSR in a company?

Who is hosting this learning?

Susana Correia de Campos, Head of Corporate Employee Relations and ICSR, Jeronimo Martins, Portugal

Susana joined Jeronimo Martins, Portgal as the Head of Employee Relations and ICSR in 2008, where she has been developing the social inclusion area, related to the employability of the disadvantaged groups since 2014.

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