Companies are now rethinking their workplace strategies to attract & retain talent and support company success in the long run. These strategies embrace a wide range of aspects – from HR policies to activity-based workspaces to support employee experience, employee well-being and sustainability goals. Taking care of employees, companies create high performing teams that willingly take care for customers.

What will you learn?

• How to secure the highest level of employee and customer experience in 368 stores across 8 countries in turbulent times?
• How do happy and engaged employees correlate to company’s increased sales and achieved business goals?
• How to adjust to the new reality? What initiatives and communication tools to introduce to keep employees engaged and stand for the company’s values in such a changing environment?
• How to measure your success (relevant metrics and KPIs)?

Who is hosting this learning?

Petra Kolarova, Global HR Director, Starbucks, Czech Republic

Petra Kolarova has more than 16 years of experience in HR and for 14 years she has been loyal to the Starbucks brand. Now she is leading an HR team in 8 countries within Starbucks AmRest in Central and Eastern Europe, being responsible for the HR strategy and buidling the employee experience with employer branding, training, well-being and communication.

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